Civility is essential to our commitment to a Zero Compromise environment. It embodies our core values and shapes how we collaborate effectively and support one another. When workplace conflicts or tensions arise, it is each of our responsibility to uphold ethical behavior and show respect, communicating openly and thoughtfully with one another.
Addressing conflicts promptly helps strengthen the team and refocus our efforts on shared goals. Below are strategies for de-escalating workplace conflicts to maintain a positive and productive shipyard.
Do:
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Keep emotions in check by taking deep breaths and speaking calmly
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Maintain personal space
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Listen attentively without interrupting, use cues to show understanding of issue
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Focus on the issue, stick to the facts, and work together on solutions to foster teamwork and reduce hostility
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If emotions run high, suggest a break or involve a neutral third party, such as a supervisor or HR representative
Don’t:
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Let emotions take over by reacting impulsively and speaking in an agitated tone
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Invade someone’s personal space
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Interrupt, ignore their words, and dismiss the issue
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Shift away from the issue, ignore facts, and avoid collaboration
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Allow the conflict to persist without involving a neutral third-party when needed
If a situation becomes hostile or violates the Code of Ethics and Business conduct, report the violation right away.
If you SEE it, HEAR it or SUSPECT it… REPORT IT!
HII OpenLine is anonymous and confidential and is available 24/7/365 by calling 1-877-631-0020. For immediate threats, please contact Security at 228-935-4252.
Looking to talk to a mental health professional?
HERO: HII Employees Reach Out offers access to free virtual counseling, as well as in-person counseling at the HII Family Health Centers, to support a variety of emotional support needs. You can also call HERO’s 24/7 phone line at 1-855-400-9185 or visit online at www.hiihero.com (code:HII ).
Let’s commit to cultivating a civil workplace together. Your efforts to practice civility can make a significant impact — not only on your own experience but on the entire team.
Zero Fires. Zero Damages. Zero Injuries. Zero Compromise.
