This series will give background information and examples for the questions you will see on the upcoming Gallup Employee Engagement Survey.
Q3: At work, I have the opportunity to do what I do best every day.
One of the most complicated responsibilities any manager faces is matching a person to the right job. The Third Element emerged from the ability of a straightforward statement to predict the performance of a given worker or team: “At work, I have the opportunity to do what I do best every day.”
It sounds simple, but it is a powerful and complex idea. The reasons why this element is so powerful goes to the heart of individuality.
For managers, the problem begins with a simple question: “Who would excel in this task?” But the more a manager explores into that question, the more it spins off additional puzzles.
How do you make assignments based on personal strengths and talents without appearing to show favoritism, or hurting someone’s feelings? These fears can keep us from fielding our team in the best way to maximize efficiency. The most powerful benefit a manger can provide an employee is to place them in a job that allows them to do their best work.
By giving open and honest feedback on an individual’s skills, you are explaining why assignments are made and prevent the appearance of favoritism. You can also help them improve their skills if they want to tackle different assignments.